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Once your order has been shipped, you will receive an email containing the tracking information.

In this email, you will find all the necessary details to track the delivery of your package.

Simply use this information to follow your order in real time.

Order processing and dispatch are completed within one business day.

Delivery typically takes between 4 and 7 business days.

You can return your order by following the instructions outlined on our Return Policy page.

There, you’ll find detailed information about the return process, including eligibility criteria, return timeframes, and how to obtain a return label.

Email: info@chloeroche.com

Send us an email and we’ll get back to you within a few hours.

Opening hours:

• Monday–Friday: 09:00–17:00
  
• Saturday & Sunday: 10:00–17:00